➡️ Choosing and producing the order
✅ All new partners must produce one test order before starting cooperation with Xometry Europe.
✅ All orders are published at Job Board.
✅ You can always propose your time and price by clicking "Offer my price and time"
➡️ Communication with us:
✅ Please make sure that all the information in the profile is filled in (company, contact details, production capabilities)
✅ If you have taken an order, please respond to our emails and requests within 24 hours, otherwise we will have to cancel it.
✅ If you have taken an order, but you can't produce it, please let us know about it asap.
✅ As a reminder, all communication on order must be through Xometry (email@example.com). We will be forced to block your account in case of attempt of communication with the client directly.
➡️ Delivery and payment:
✅ Payment is made only after receiving the order based on the invoice. We do not work with prepayment or bank guarantees.
✅ All invoices must have the statement: "delivery terms DAP Ottobrunn".
✅ All given prices include shipping and export customs costs (DAP Ottobrunn). This means that you will receive the indicated amount. We will pay you in 20 days after delivery if you are in time, or in 40 days by delays.
➡️ How to start working step-by-step:
Step 1: Go to Job Board. Here we publish new orders. We recommend checking the Job Board several times a day, because new orders are added several times per day.
You can start production immediately. No confirmation from Xometry is needed.
Step 2: Produce an order, pack it, and send it to us by air (delivery time max.7-10 days). Lead time shows the time before which you must send the order to us:
➡️ For regular orders and test orders from non EU countries:
Xometry Europe GmbH
85521 Ottobrunn, GERMANY
Tel: +49 89 38034818
Step 3: Issue the invoice and upload it to Finance