The price per order includes packaging and shipping costs. You can use any shipping method. After production of test order, pack the order and order delivery.
You have produced your test order - what's next?
1. Weight and measure the package
2. Packaging
➡️ Pack your order well, according to our rules.
➡️ Write right on the box: TEST. It will help us to process parcels in the warehouse faster.
➡️ Write PO number or print Xometry label with PO number and stick to the box
The packaging ready for delivery should have 2 labels (delivery label+Xometry label) and the word TEST on it:
3. Delivery
➡️ The price per order includes shipping costs. You can use any shipping method. Arrange delivery of your order to:
➡️ For test orders (from EU):
Xometry Europe
c/o ul. Kasztanowa 6A/1,
64-542 Mlodasko, Poland
Contact Person:
Marcin Chyla: +48 695 332 666
➡️ For regular orders (and test orders from non EU countries):
Xometry Europe GmbH
Ada-Lovelace-Str. 9,
85521 Ottobrunn, GERMANY
Tel: +49 89 38034818
➡️ Provide shipping information in My Orders:
❗ Please, upload shipping information at least one day before Lead Time day!
Click add shipping to create a new shipping
Shipping: step 1
[1] Check the parts you deliver
[2] Check the quantity of parts you deliver
[3] Click continue
Shipping: step 2
[1] Indicate the dimensions of the package and whether it is a pallet or a box
[2] Upload a photo of the package (Which photos should I provide?). The order must be packed in accordance with our rules.
[3] Click continue
Shipping: step 3
Arrange delivery
You should arrange delivery for the test order (Xometry Europe does not arrange delivery for test orders, but do arrange it for the regular orders) to:
Xometry Europe
Ada-Lovelace-Straße 9,
85521 Ottobrunn, Germany
Tel: +49 89 38034818
[1] Select a logistic operator from the drop-down menu
[2] Indicate the tracking number (optional)
[3] Indicate expected shipment date:
[4] Confirm the terms
[5] Click continue
In the Shipping section you will see the information on all created shipping
[1] The information you entered
[2] Shipping docs: Labels that you should download and should put into the box and stick on the box - please print all information from this section
[3] Logistic Info: click to check the status of the parcel by tracking number (if indicated)
When all the documents and photos are uploaded, and the order is sent to Xometry, wait for information from us about the results of test part quality control. After that, when quality control is passed, real orders will be available to you.
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