As a manufacturer you are responsible to produce and control parts according to the requirements stated in Order Confirmation and in enclosed drawings.
After receiving produced parts Xometry performs quality control before sending them to the client. If quality inconsistencies identified Xometry may request you to fix/reproduce the parts or fix it on its own with partial/fully refund.
Do I need to check quality of parts?
Yes, please check the quality of every stage of production.
Shall I be informed in case of quality problems?
Yes, Xometry claim management staff shall contact you in case of quality issues.
Do you control the quality of the parts?
Xometry has a team of QA engineers who perform a meticulous quality control consisting of several steps:
1. Visual inspection to assure that the parts match the models, have all threads and holes and the finish has no blemishes and patches;
2. 2D measurement using image dimension measurement machines;
3. 3D measurement using coordinate measurement machines;
4. Roughness and hardness tests.